Privacy Policy

How we collect, use, and protect your personal information.

Introduction

Welcome to circld, a rental marketplace where users can list items for rent and book rentals from others, helping you do more with your time and money. We are committed to protecting your privacy and being transparent about how we handle your personal information.

By using circld, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our practices, please do not use our services.

1. Information We Collect

Required information

  • Name
  • Email address

Optional information

  • Phone number
  • Profile picture
  • Physical address

User-generated content

  • Item listings and descriptions
  • Photos of rental items
  • Messages between users
  • Booking requests and rental history
  • Reviews and ratings

No tracking, no advertising.circld doesn't run third-party advertising or behavioural tracking. We don't sell your data and we don't share it with ad networks.

2. How We Use Your Information

We use your information to help you do more with your time by:

  • Creating and managing your account
  • Enabling you to create and manage item listings
  • Facilitating rental bookings and transactions
  • Enabling communication between renters and item owners
  • Processing booking requests and managing rental agreements
  • Sending essential notifications about bookings, messages, and account activity
  • Providing customer support when you need it
  • Improving app functionality and user experience
  • Ensuring platform safety and preventing fraudulent activity

We use your approximate location (derived from IP address) to show you relevant local listings and improve search results, saving you time finding what you need nearby.

3. Information Sharing and Disclosure

Your privacy is protected.

  • We do not sell, rent, or trade your personal information to third parties
  • Your information is used solely for circld's app features and functionality
  • We believe your data should work for you, not against you

What other users can see

  • Your public profile information (name, profile picture if provided)
  • Your item listings and photos
  • Messages you send through the app
  • Reviews and ratings you give or receive

Service providers we use

We rely on a small number of trusted third-party providers to operate the app and website — for example to host our infrastructure, deliver search results, send transactional emails, and deliver push notifications when you opt in. Each provider is bound by their own privacy and data-processing terms and only receives the information needed to deliver their service.

Other limited sharing

  • When required by law or to protect our rights and safety
  • In case of a business transfer, with proper notice to users

You can control your visibility by managing your profile settings and using our blocking feature.

4. Your Rights and Controls

You have the right to:

  • Access and review your personal information
  • Update or correct your account information
  • Delete your account and associated data at any time
  • Block other users to prevent interaction
  • Control what information you share in your profile
  • Manage your listing visibility
  • Opt out of non-essential communications

Exercise your rights. To exercise these rights or for data-related requests, contact us at support@circld.com.

5. Data Storage and Security

Enterprise-grade security

Your data is protected with the same level of security used by major tech companies, so you can focus on what matters most to you.

Your data is:

  • Stored securely on industry-leading cloud infrastructure
  • Protected by industry-standard security measures
  • Accessible only to authenticated users and authorized personnel
  • Encrypted during transmission and storage
  • Backed up regularly to prevent data loss

Your listing data and rental history are retained to maintain the integrity of the marketplace. You can delete your account and data at any time through the app settings.

6. Essential Storage

circld is built to work with as little browser and device storage as possible. We use only what is essential to make the product work — for example, to keep you signed in between visits and to remember small UI preferences (like a banner you've dismissed).

What we don't do

  • We don't use third-party advertising or retargeting cookies.
  • We don't sell access to your data to ad networks.
  • We don't set behavioural-tracking cookies that follow you to other sites.

You can clear your browser's storage at any time through your browser settings. Doing so will sign you out and reset any dismissed banners, but won't affect data we hold about your account.

7. Age Requirements

circld is intended for users aged 16 and older. We do not knowingly collect personal information from children under 16. If we become aware that we have collected information from a child under 16, we will take steps to delete such information promptly.

8. International Users

circld may be used by people in different countries. By using our service, you consent to the transfer and processing of your information in countries where we operate, which may have different privacy laws than your country of residence.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any material changes by:

  • Sending an email to your registered email address
  • Posting a notice in the app
  • Updating the “Last Updated” date

Continued use of the app after changes become effective constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy, need support, or want to exercise your privacy rights, please contact us at:

support@circld.com

We aim to respond to all inquiries within 48 hours.

Last updated: 2026-05-09