Introduction
Welcome to Circld, a rental marketplace where users can list items for rent and book rentals from others. We are committed to protecting your privacy and being transparent about how we handle your personal information.
By using Circld, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our practices, please do not use our services.
1. Information We Collect
Required Information:
Optional Information:
- Phone number
- Profile picture
- Physical address
User-Generated Content:
- Item listings and descriptions
- Photos of rental items
- Messages between users
- Booking requests and rental history
- Reviews and ratings
We do not collect cookies or track your browsing activity outside of the app.
2. How We Use Your Information
We use your information to:
- Create and manage your account
- Enable you to create and manage item listings
- Facilitate rental bookings and transactions
- Enable communication between renters and item owners
- Process booking requests and manage rental agreements
- Verify user identity for safety and trust
- Send essential notifications about bookings, messages, and account activity
- Provide customer support
- Improve app functionality and user experience
- Ensure platform safety and prevent fraudulent activity
We use your approximate location (derived from IP address) to show you relevant local listings and improve search results.
3. Information Sharing and Disclosure
Your Privacy is Protected:
- We do not sell, rent, or trade your personal information to third parties
- Your information is used solely for Circld's app features and functionality
What Other Users Can See:
- Your public profile information (name, profile picture if provided)
- Your item listings and photos
- Messages you send through the app
- Reviews and ratings you give or receive
Limited Sharing:
- With service providers (like AWS) who help us operate the app under strict confidentiality agreements
- When required by law or to protect our rights and safety
- In case of a business transfer, with proper notice to users
You can control your visibility by managing your profile settings and using our blocking feature.
4. Your Rights and Controls
You have the right to:
- Access and review your personal information
- Update or correct your account information
- Delete your account and associated data at any time
- Block other users to prevent interaction
- Control what information you share in your profile
- Manage your listing visibility
- Opt out of non-essential communications
To exercise these rights or for data-related requests, contact us at support@circld.com.
5. Data Storage and Security
Your data is:
- Stored securely on Amazon Web Services (AWS) infrastructure
- Protected by industry-standard security measures
- Accessible only to authenticated users and authorized personnel
- Encrypted during transmission and storage
- Backed up regularly to prevent data loss
Your listing data and rental history are retained to maintain the integrity of the marketplace and provide you with access to your rental history. You can delete your account and data at any time through the app settings.
6. Age Requirements
Circld is intended for users aged 16 and older. We do not knowingly collect personal information from children under 16. If we become aware that we have collected information from a child under 16, we will take steps to delete such information promptly.
7. International Users
Circld may be used by people in different countries. By using our service, you consent to the transfer and processing of your information in countries where we operate, which may have different privacy laws than your country of residence.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any material changes by:
- Sending an email to your registered email address
- Posting a notice in the app
- Updating the 'Last Updated' date
Continued use of the app after changes become effective constitutes acceptance of the updated policy.
9. Contact Us
If you have questions about this Privacy Policy, need support, or want to exercise your privacy rights, please contact us at:
Email: support@circld.com
We aim to respond to all inquiries within 48 hours.