Most of what you own sits unused.
A drill is used for thirteen minutes in its lifetime. circld shares what already exists in your neighbourhood.
Four principles.
No fine print.
What circld is, and what it deliberately is not.
- [01]
Around the corner.
The fastest, cheapest, lowest carbon way to get something is from someone three streets over.
- [02]
Used, not unused.
Every garage holds things that depreciate while they sit. Put them to work for the owner and the borrower.
- [03]
Honest by default.
We are clear about what circld does and what stays between you and the other side. The guidelines below spell all of it out.
- [04]
We read every email.
Small team. support@circld.com for anything.
One set of rules.
Both sides.
How listings are verified, how to meet safely, how to cancel well, and what can't be listed. The same rules whether you're renting or hosting.
How verification works
Every listing is reviewed before it goes live
A person checks each listing before it appears in search. Photos have to show the actual item, the description has to be accurate, pricing has to be reasonable for the item, and nothing on the prohibited list gets through. Listings that need changes go back to the host with a note.
What circld deliberately doesn't do
We don't process payments, hold deposits, insure rentals, or mediate disputes. Renters and hosts agree on price and payment in chat and settle directly. Hosts should ask for a deposit on valuable items and document condition at pickup.
Are people verified too?
No. We review listings, not the people behind them. Treat every meet up like meeting a stranger from a marketplace: daylight, a public spot, and bring someone if that feels more comfortable.
Reporting a listing or a person
Email support@circld.com with a link or a screenshot. We follow up on every report and remove anything that breaches our Terms of Use.
Pickup safety
Settle the details in chat first
Exact dates and return time, the total cost written out in full, any deposit with its amount and method, and what happens if the item comes back late, dirty, or broken. Having it in writing avoids every version of the “I thought you said” conversation.
Meet somewhere sensible
Daylight and a public spot: a coffee shop, a busy parking lot, a library. Many cities have designated safe exchange zones at police stations. For a valuable item or a first meeting, bring someone along. No reasonable host will object, and if they do, that tells you something.
Document the item together
Take a few photos at pickup, especially of existing wear, and share them in the chat so they carry a timestamp. Test the item before you leave. If it isn't what the listing promised, you're free to walk away. Repeat the photos at return so any change is easy to see.
Wrap it up cleanly
Return the deposit on the spot, or agree in chat when it will be sent. Both sides leave a review, and honest and specific beats emotional. Keep the conversation too. The message history is the record if a question comes up later.
Trust your instincts
A host who won't meet in public, an item that doesn't match the listing, pressure to pay before you've seen anything: if it feels off, walk away and email support@circld.com. If you feel unsafe in the moment, leave first. No rental is worth it.
Cancellation etiquette
There are no cancellation fees
circld doesn't charge for cancelling. But a cancellation always lands on the other side's plans, so a clear message and reasonable notice matter more than any fee would.
Cancelling as a renter
Before the host accepts, a quick message is plenty, and requests expire on their own after 24 hours. Once they've accepted, cancel as early as you can, because the host has likely turned down others to hold the item. 48 hours of notice is the minimum courtesy. If plans collapse on the day, apologise, explain briefly, and don't make a habit of it.
Cancelling as a host
Give as much notice as you possibly can and refund any deposit the same day, no exceptions. If you have a similar item or know another host, point the renter there. And if something about a renter feels off, decline up front rather than accepting and backing out later.
Deposits when plans change
Deposits are between the two of you. Most hosts return them in full on a cancellation, and some keep a portion when it was last minute. Agree how it works in chat before anyone commits.
When someone doesn't show
Wait 15 minutes past the agreed time, message in the app, and give it another 15 before you leave. After that, the booking is effectively cancelled. Leave a short, factual review, and email support@circld.com if the same account keeps doing it.
Prohibited items
Never allowed, full stop
Firearms, ammunition, and anything marketed as a weapon. Regulated substances, including tobacco, vapes, cannabis, alcohol, and medication. Goods under an active safety recall, damaged safety gear, and expired car seats or gas cylinders. Counterfeit or stolen goods. Live animals. Adult only items. These are rejected in review, every time.
Allowed, with care
Power tools with their safety guards intact. Camping stoves and BBQs, though fuel canisters stay home and renters bring their own. Climbing gear within its manufacturer service life. Drones, chainsaws, and scuba gear are fine when both sides hold whatever licence or training the item requires. circld doesn't verify credentials, so confirm them in chat before handover.
Vehicles, trailers, and boats
Allowed, but high stakes. Road vehicles usually need commercial insurance and paperwork that personal coverage doesn't include, and circld doesn't verify any of it. Both sides confirm insurance, licences, and permits in writing before the rental starts. For cars, motorcycles, and RVs, a dedicated platform is usually the better tool.
Saw something that shouldn't be here?
Email support@circld.com with a link or a screenshot. We remove anything that breaches this list or our Terms of Use.
Day to day questions about renting and listing are on the FAQ. The legal version of all of this is in the Terms of Use.